KampuzHub

KampuzHub

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Billing Policy

KampuzHub is owned and operated by Gammabetic Labs. Last updated: June 30, 2026

1Payment Channels & Wallet System

KampuzHub operates a digital wallet system for peer-to-peer campus trades. All financial activities are conducted in Nigerian Naira (₦). Deposits can be made into user wallets via authorized payment gateways (including credit cards, bank transfers, and USSD payments).

2Premium Tiers Subscription

Users may purchase recurring subscription upgrades on KampuzHub:

Silver Tier

Expanded active listings count and standard verification badge.

Gold Tier

Unlimited listings, double contest points, and featured listing prioritizations.

Platinum Tier

All Gold perks plus zero withdrawal fees and double referral program multipliers.

All subscription purchases are processed immediately and are non-refundable once the tier perks have been activated on the user's profile.

3Escrow Fees & Commissions

To keep the platform secure, Gammabetic Labs processes peer-to-peer orders using a secure escrow system:

Marketplace Trades

A processing fee of 2.5% is deducted from the seller's payout upon successful completion of a product escrow handoff.

Errand Delivery Tasks

Errands and deliveries are subject to a 5% commission fee deducted from the runner's earnings once the poster marks the task as completed.

4Withdrawals and Payout Processing

Users can withdraw their cleared wallet balance directly into any registered commercial bank account in Nigeria:

  • Standard Withdrawal Fee: A flat charge of ₦50 is levied on each withdrawal to cover clearing merchant transactions (except for Platinum tier users).
  • Processing Windows: Bank transfers are initiated instantly but may take up to 24 hours to complete depending on interbank settlement networks.
  • KYC Gate: Withdrawals will be put on hold if the target bank account name does not match the user's verified KYC (NIN/BVN) profile.

5Refund & Escrow Dispute Resolution

Buyers can trigger a dispute if an item is not delivered or fails to match description guidelines.

  • Refund Releases: Once Gammabetic Labs confirms a dispute in the buyer's favor, 100% of the escrow funds are reversed to the buyer's wallet immediately.
  • Runner Compensation: If a runner completes the errand correctly but the poster refuses to verify completion, the runner can submit evidence to support a manual payout release.

6Contact Billing

For transaction complaints, duplicate billings, or payout audits, please reach out to our team:

Gammabetic Labs Billing Team

Email: billing@gammabeticlabs.com

    Billing Policy | KampuzHub | Kampuzhub